Firecom headset repair pricing includes labor, parts, standard return shipping, analyzing of battery and any needed housing parts. All repairs include 60 day warranty. Radio units received by CWT’s repair facility that contain physical, chemical or liquid damage will be repaired under the flat rate pricing if at all possible. There is no charge for units deemed beyond repair and returned not repaired. Pricing does not include replacement of non-repairable units, defective batteries or antennas.
Simply click on the repair request form. Print it out, include your contact information and ship it!